Service, care and warranty
The level of quality of ELYSEE timepieces accords with the strenuous demands of classic specialist dealers. True to our motto: "We are big enough to guarantee a high degree of efficiency and small enough to react to demands with flexibility and speed”, ELYSEE has managed to develop into a competent and reliable partner to the retail trade. ELYSEE watches are only available from authorised vendors and come with a two-year guarantee valid from the date of purchase.
After any contact with salty or chlorinated water, rinse your watch with tap water (avoid strong jets) and dry it with an absorbent cloth.
Choice of wrist strap
Water is no friend to leather. For water sports, in high humidity or climatic conditions that lead to a high degree of perspiration, we recommend choosing a metal or rubber wrist strap.
Dirt or perspiration on the case and wrist strap can cause skin irritation and in the long-term lead to oxidisation of the steel parts. To avoid a build-up of dirt, clean the case and strap regularly, for example, using a toothbrush and liquid soap; wash them with tap water (avoid strong jets) and dry with an absorbent cloth. The same procedure can be used for watches with a leather strap, while avoiding wetting the leather. Dry any water spots on the leather immediately with a towel.
Like all leather goods (shoes, gloves etc.), leather wrist straps require special care, to help them retain their beauty. Protect your strap from water, perspiration, humidity, grease, perfumes, cosmetics and chemicals; in addition avoid prolonged exposure to sunlight. With regular care you will extend the life of your strap and maintain its appearance and softness.